WHAT IS THE CUSTOMER RETENTION PROGRAM (CRP)?

• Starting in 2001, DISH Network began rating companies with a formula determined by how many of the company's customers continue their service with DISH Network.  This rating is a measure of long-term satisfied customers. 

WHY SHOULD I CARE ABOUT THE SUMMIT AWARD?

• Better companies have more customers who continue their DISH Network service.  Companies that provide off-brand equipment, poor installation service, and have customers who discontinue their service never earn the Summit Award.

WHY SHOULD I BUY FROM YOU?

4 Very Important Reasons!

1.  Proven Track-Record

Online BBB Accredited business founded in 1997.

2.  Genuine Product

US:  100% genuine Echostar^® equipment backed by DISH Network.  If it's not Echostar^® it's not DISH Network!

THEM:  Some stores don't carry genuine Echostar^® equipment.  Don't settle for off-brand equipment when you can have genuine Echostar^® equipment at no additional cost!

3.  Personal USA Service

US:  Call us and you can speak with a knowledgeable personal representative who will ensure your order goes right from order, to installation, and beyond!  Plus, your representative will be happy to help if you ever have a problem with your service!  

THEM:  Many out-of-country order-takers.  Never speak to the same person twice.  Generally little or no product knowledge.  "You have questions?  They do too!" 

4.  High-Satisfaction

US:  4-Star Service with high-percentage of happy customers!

THEM: ???